FAQs
FAQs
Receiving Parcels
Most frequently asked questions and answers
Use the ticket number to track your parcel. Simply enter the details here
Alternatively you can contact us and one of our team members will help you with your enquiry
Our couriers will do their best to deliver your parcels as soon as possible. We aim to have it delivered within 24 hours. If you need your parcel delivered urgently please get in touch with our team to check availability of drivers.
Yes, you can pick up your parcel from the depot. Please get in touch with us first to ensure your parcel will be ready for you.
Dental Couriers are operating in Auckland only. We are currently covering Auckland up to Albany up North, Waitakere to the West and Manurewa down South. We are working hard to include other areas in our deliveries and this will be updated once this service becomes available. Check out the map of area covered here
Sending Parcels
Most frequently asked questions and answers
To track a parcel simply click on this link and enter your parcel details.
The courier driver will pick up your parcels as soon as possible after you have made a booking, when they are around your area.
For full instructions on packaging requirements, please visit our Packaging Guides page.
Please visit our Courier Products page for a full list of products as well as ordering guidelines.
Dental Couriers are operating in Auckland only. We are currently covering Auckland up to Albany up North, Waitakere to the West and Manurewa down South. We are working hard to include other areas in our deliveries and this will be updated once this service becomes available. Check out the map of area covered here
Yes, we do. Get in touch with us to arrange this.
Insurance
Most frequently asked questions and answers
You would need to provide an invoice/ receipt that clearly states the date of purchase, items included in the parcel as well as their value.
Please fill in the Contact Form, clearly stating where the parcel had come from, ticket number and delivery address. One of our staff members will be in touch with you shortly.
